Privacy Policy

1. Information We Collect

1. 1. Personal Information You Provide
2. 1. 1. Contact Details: This includes your name, email address, postal address, and phone numbers.
         1. Mobile Phone Numbers: By providing your mobile phone number(s), you agree that such number(s) are unique to you and are not shared with or common to other end-users. If you change your mobile phone number, it is your responsibility to contact us promptly at (949) 464-5770 to update your information.
      2. Medical Information: Health history, medical conditions, medications, insurance details, and any other information you voluntarily provide to facilitate our dermatology and med spa services.
      3. Payment Information: Billing details, credit card numbers, and other payment-related information provided when you make a purchase or pay for services. This data is securely transmitted to and processed by third-party payment processors.
   2. Automatically Collected Information
      1. Usage Data: We collect information about how you interact with our website and mobile apps, such as pages visited, links clicked, IP addresses, device types, and browser information.
      2. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site usage, and personalize content.
   3. How We Use Your Information
      • To Provide Services: We use personal and medical information to schedule appointments, diagnose conditions, develop treatment plans, and deliver dermatology/med spa services.
      • Communication: We may contact you via phone, email, or text to confirm appointments, provide updates, send billing statements, or share important information about our services or policies.
      • Improvement & Personalization: Cookies and analytics help us monitor website performance, diagnose technical issues, personalize user experiences, and develop new features.
      • Marketing: With your consent where required, we may send you promotional materials or offers about our services. You can opt out of these communications at any time.
      • Compliance & Legal Obligations: We may use your information to comply with applicable laws, regulations, or court orders, and to protect our legal rights.
   4. Disclosure of Your Information
      1. Service Providers
         1. We may share your information with third parties who perform services on our behalf (e.g., payment processors, IT providers, billing/collections) and who are contractually required to protect your data.
      2. Healthcare Affiliates
         1. We may collaborate with hospitals, laboratories, or other medical providers (consistent with HIPAA and other regulations) when needed for diagnosis, treatment, or follow-up care.
      3. Legal Requirements
         1. We may disclose your information if required by law or in response to valid legal process, or to protect our rights, property, or safety (or that of our patients or staff).
      4. Business Transfers
         1. In the event of a merger, acquisition, or sale of our practice, patient information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website if such a change in ownership occurs.

1. 4. Data Security

We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is foolproof. While we strive to protect your data, we cannot guarantee its absolute security.

1. 5. HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your medical information is kept confidential and used or disclosed only as permitted or required by law. For more details, please request a copy of our Notice of Privacy Practices at our office or contact us using the information below.

1. 6. Cookies & Tracking Technologies

1. 1. 1. Types of Cookies
         1. Essential Cookies: Necessary for basic site functionality (e.g., session management).
         2. Performance & Analytics Cookies: Gather data to help us improve user experience and site performance.
      2. Opting Out
         1. You can typically configure your browser to reject cookies, but this may limit website functionality.
         2. You can opt out of certain third-party analytics, such as Google Analytics, via their respective opt-out pages.

1. 7. Third-Party Links

Our website may contain links to external sites not operated by us. We have no control over their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

1. 8. Children’s Privacy

Our services and website are not directed toward children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we may have inadvertently collected such information, please contact us so we can delete it.

1. 9. International Users

Our website and services are primarily intended for individuals located in the United States. If you are accessing our site from outside the U.S., please note that your information may be transferred to, processed, and stored in the U.S., where data protection laws may differ from those in your jurisdiction.

1. 10. California Residents

10.1 CCPA/CPRA Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Subject to certain exceptions, you have the right to:

1. 1. 1. Know what categories of personal information we collect, the sources from which we collect it, our business or commercial purpose for collecting it, and which third parties we share it with.
      2. Access a copy of the personal information we hold about you.
      3. Delete personal information we have collected, subject to legal exceptions (e.g., compliance with health care record retention laws).
      4. Correct inaccurate personal information that we maintain about you.
      5. Opt Out of Sale or Sharing: We do not sell personal information in the traditional sense. If in the future we engage in practices deemed a “sale” or “sharing” under California law, we will provide a clear opt-out mechanism.
      6. Limit Use and Disclosure of Sensitive Personal Information (if applicable).
      7. Non-Discrimination: We will not discriminate against you for exercising any of these rights, although we may not be able to provide certain services without your personal information.

10.2 Exercising Your Rights

To submit a request to know, access, delete, or correct your personal information, or to opt out of the sale or sharing of personal information if applicable, please use the contact information provided in Section 12 below. We may ask you to verify your identity before proceeding with your request and may require additional information for security or verification purposes.

1. 11. Your Choices & Rights

• • • Access & Update: You can request to review or update your personal information by contacting us.
    • Opt Out: You can opt out of marketing emails by following the unsubscribe link or contacting us directly.
    • Browser Do Not Track: Our site does not currently respond to “Do Not Track” signals, but you can manage cookies in your browser settings.

1. 12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal/operational reasons. When we revise it, we will update the “Last Updated” date at the top. We encourage you to review this Policy whenever you visit our site or use our services, to stay informed of how we protect your information.

1. 13. Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your rights (including those under California law), please contact us at:

• • • Regenerative Aesthetics and Dermatology
    • Phone: (949) 464-5770
    • Email: Legal@RADskinOC.com
    • Address: 25200 La Paz Rd, STE 210, Laguna Hills, CA 92653-5137

You may also request a copy of our HIPAA Notice of Privacy Practices using the same contact details.

By using our website or services, you acknowledge that you have read and agree to the terms of this Privacy Policy, including the additional rights and disclosures for California residents. Thank you for entrusting Regenerative Aesthetics and Dermatology with your dermatology and medical spa needs—we value your privacy and strive to protect it at every step.